Legal
Privacy Policy
Rapid Organic Pvt. Ltd. ("Rapid Organic," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, contact us, or do business with us.
1. Information we collect
We collect information you provide directly to us, including when you fill out an enquiry form, request a sample, email us, or speak with our team. This may include:
- Name, company name & job title
- Email address & phone number
- Country / shipping destination
- Product, volume & certification requirements
- Any message you choose to send us
We may also automatically collect limited technical data when you visit the website, including IP address, browser type, pages visited, and approximate location — typically through standard analytics tools.
2. How we use your information
- To respond to your enquiry with quotes, samples and certifications
- To maintain a record of our business communications
- To process orders, shipments and export documentation
- To improve our website and customer service
- To comply with legal & regulatory obligations (taxation, export controls, etc.)
3. How we share your information
We do not sell, rent or trade your personal information. We may share data only with:
- Service providers who help us operate (email delivery, hosting, logistics partners) — bound by confidentiality
- Government or regulatory bodies when legally required (e.g. customs, export councils)
- Professional advisors (auditors, lawyers) as needed
4. Data retention
We retain enquiry and customer information for as long as is reasonably necessary to provide our services, meet our legal obligations, and resolve disputes. Marketing data is retained only while you remain interested.
5. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent for marketing communications
To exercise these rights, email marketing@rapidorganic.com.
6. Cookies
Our website uses minimal cookies — typically only for functionality (form submissions, language) and standard analytics. You can disable cookies in your browser settings; some site features may not work as expected.
7. Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is 100% secure.
8. International transfers
As an export business, we may transfer data internationally — for example, to send shipping documents to your country. We take reasonable steps to ensure data is treated securely in accordance with this policy.
9. Children
Our website and services are intended for B2B customers and not directed at children under 16. We do not knowingly collect data from children.
10. Updates
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.
11. Contact us
Questions about this policy? Reach out:
Rapid Organic Pvt. Ltd.
Sanchore, Jalore, Rajasthan 343041, India
Email: marketing@rapidorganic.com
Phone: +91 95498 92293